True Enterprise Feedback for the Patient Experience: How to Best Use Patient Feedback with Your Stakeholders
Wednesday, November 9 2022 | 12:00-1:00pm CT
View the live webinar recording.
How many times have we been told the all-important question is, “What should we measure?” But we propose questions we believe to be equally important, “Are we using all of the data we are collecting and are we sharing that data with all stakeholders?” The audience will explore insights that will assist in preventing the loss of valuable feedback that might not be reaching the proper stakeholders.
Learning Objectives:
· Examine the importance and value of engaging all stakeholders in managing feedback
· Learn ways to manage feedback to accomplish sustainable improvement
· Explore ways to breakdown the silos through accessibility and shared learnings
Sponsored by Mobius Vendor Partners*
* SHSMD Sponsored Webcasts are educational offerings brought to you directly by and with support from paid sponsors. The content is educational in nature relevant to the SHSMD membership, and has been selected by the sponsor. The opinions expressed are those of the presenter and do not necessarily state or reflect the views of SHSMD or the AHA.
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SPEAKERS
Ann (Barker) Donahue
Senior Vice President, Resort Operations, Raintree Resorts International
Robert A. Kobek;
President, Mobius Vendor Partners Owner, CustomerCount
SPONSOR