Pivoting from COVID-19 – Navigating the Road to "Normal"

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Live Webinar: November 10, 2021

Pivoting from COVID-19 – Navigating the Road to "Normal"

This past year has brought new opportunities and creative ways to keep patients engaged. Successful pivoting during and from the pandemic calls for specific execution. With customers more sensitive to positive/negative experience, hear how Renown Health pivoted the Sterling Silver engagement in personal, digital and aligned executive engagement. Get tactics for your own pivoting to acquire and retain patients and members before they get lost and defect.
 
Learning Objectives:   

• Recovery: Navigating the road back to normalcy from Covid
• Budget Reset: Rebalancing expectations and future performance for volume and revenue
• Growth: Selecting top priority areas for strategic investment
• Innovation: Re-imaging the successful organization of the future  

Sponsored by Accenture.*

* SHSMD Sponsored Webcasts are educational offerings brought to you directly by and with support from paid sponsors. The content is educational in nature relevant to the SHSMD membership, and has been selected by the sponsor. The opinions expressed are those of the presenter and do not necessarily state or reflect the views of SHSMD or the AHA.