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7 Results Found

Presentation Resource
Ditching the Silos: Developing a Crisis Communication Plan that Works Across a Health Care System
This session will cover how OSF HealthCare took 70 MarCom members across 13 facilities and developed a crisis communication plan for all.
Crisis Communications, Internal Communications, Risk Management
Presentation Resource
Rising Above: How to Survive When Your Community is Rocked By Crisis
Crisis always strikes when you least expect it.
Crisis Communications, Internal Communications, Disaster/Outbreak Preparedness
Presentation Resource
30 Ideas in 30 Minutes: Crisis Tips from the Headlines
This resource showcases stories " and lessons learned " by a panel of hospital communicators from some of the most tragic headlines, including the Boston Marathon bombing, the San Bernardino shootings, and the Virginia on-air shootings.
Crisis Communications, Emergency Readiness
Presentation Resource
Making the Most of Social Media: Managing Crisis and Improving Outreach
Kathy Wilets and Libby Mitchell from University of Utah Health Care will discuss how Twitter and Facebook can be your best friends in times of crisis, even when the trolls come calling.
Social Media, Crisis Communications
Presentation Resource
Role of the Communicator in Crises: Dissecting Tactics, Strategies, and Actions in Managing a Crisis
This session will feature case studies and best practices to illustrate what it takes to manage and control a crisis. Also, participants will learn the "seven golden rules"of managing crisis communication and effective crisis media relations tactics.
Crisis Communications, Media Relations, Public Relations
Presentation Resource
Leading Change from the "Other" C-Suite (That's Communications)
While real-time analysis of the US Ebola panic fo
Crisis Communications, Ebola, Disaster/Outbreak Preparedness, Communications
Presentation Resource
Beyond Crisis: Learning from the Ebola Panic to Better Reach, Teach, and Reassure Employees and the Public
The 2014 Ebola panic provides a must-learn-from case study that helps us prepare for the inevitable next "epidemic"situation and improve all facets of day-to-day communications. Two veteran healthcare executives dissect what needs to change and how marketers/communicators can lead this effort.
Crisis Communications, Emergency Readiness, Ebola