How to Measure and Improve Your Patient Attraction and Retention Growth Strategies Part 1

Part I - Best Practices for Data Utilization and Measurement

Live webinar: Wednesday, March 9, 2022 | Noon-1:00 p.m. Central

Watch the webinar recording.

Bonus Resource and Slides: If you would like to receive PDF versions of the webinar, or the supporting white paper which goes into this topic in more depth, please email DJ Sullivan (HSG) or Matt Welsch (Huron) directly.

DJ Sullivan: djsullivan@hsgadvisors.com
Matt Welsch: mwelsch@hcg.com

Growing strategic market share through attraction and retention of new patients has never been more critical. Patient access points multiply by the day – while competition and capacity constraints intensify, which means healthcare organizations must re-imagine how they develop and execute their growth strategies.

This educational session is the first in a two-part series and will cover best practices in data availability, measurement, key performing indicator development, and ongoing management required to develop a comprehensive patient growth strategy.

Main attendee learning outcomes will include:

• Attendees will review data available to support growth strategy development and how to determine which analytics are going to provide the most benefit to strategy development. 
• Attendees will understand how to develop key performance indicators using multiple data sources to engage key stakeholders on overall growth objectives. 
• Attendees will review examples of utilizing data in multiple facets such as disease prediction modeling and provider alignment initiatives to help move the needle, related to overall key performance indicators. 
• Attendees will review best practices in data reporting and ongoing management to best support strategic growth targets and initiatives.

Be sure to also join for Part II of the education series as we will hear from members of the team at Baptist Health Jacksonville on how they are successfully developing a data-driven growth strategy.

Sponsored by HSG and Huron Consulting Group.*

HSG is a national healthcare consulting firm with 20+ years of experience focused on employed physician networks and physician integration. As employed physician networks evolve towards maturity in terms of growth and size, the network must have a systematic plan that is focused on evolving its management team’s capabilities, infrastructure, governance, provider engagement and leadership to address the network’s current and future needs. HSG partners with health systems to assess current performance and build plans to navigate the natural evolution of employed physician networks and guide future performance.

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.

* SHSMD Sponsored Webcasts are educational offerings brought to you directly by and with support from paid sponsors. The content is educational in nature relevant to the SHSMD membership, and has been selected by the sponsor. The opinions expressed are those of the presenter and do not necessarily state or reflect the views of SHSMD or the AHA.