Skip to main content
American Hospital Association. Advancing Health in America American Hospital Association. Advancing Health in America
shsmd site header logo
  • Join
  • Store
  • Conference
  • About
    • About SHSMD
    • Awards & Recognition
    • SHSMD Board
    • Contact Us
    • News Releases
    • Sponsorship & Advertising
    • Staff
  • Career Center
    • Available Jobs in the Field
    • Career Resources
    • Job Description Templates
    • Mentorship
    • Post a Job
    • Health Care Specialized Jobs Celebrations
  • Education/Events
    • 2025 eLearning Season Pass
    • SHSMD Connections Conference
    • Education Calendar
    • Credential & Certificate Courses
    • On Demand Education
    • Recognition Week
    • SHSMD Podcast
  • Membership
    • Benefits of Membership
    • Join SHSMD
    • Volunteer Opportunities
    • Member Meet Ups
    • My Account Profile
    • Password Reset
    • Renew Your Membership
    • State & Local Chapters
    • Student and Diversity Enrichment Program
    • Early Careerist and Young Professional’s Guide
  • My Community
    • Company Directory
    • Member Directory
    • MySHSMD Online Member Community
  • Resources
    • RESOURCE LIBRARY
    • Behavioral Health
    • Blog
    • Bridging Worlds
    • By the Numbers: MarCom
    • Calendar of Health Observances
    • Compensation Study
    • Consumer Experience Reports Compendium
    • Diversity, Equity, Inclusion & Belonging
    • Finding the ROI in Patient Engagement Programs
    • Futurescan
    • Marketing Plans that Work
    • Newsletters
    • Practical Guide to Health Care Strategic Planning
    • Reigniting Your Organization’s Strategic Plan
    • Unlocking the Value of Health Care Advertising

Assessing and Learning from Patient Experience on 15 Leading Systems' Websites | Recording

Your browser does not support the video tag.

Website
Customer Experience
Benchmarking
shsmd site logo
  • Society for Health Care Strategy & Market Development
    • 155 North Wacker Dr, Chicago, IL 60606
    • shsmd@aha.org
    • 312.422.3888
  • Sign up for emails
  • Explore Membership
  • Sponsorship & Advertising
  • YouTube
  • Linkedin
  • Twitter
  • Facebook
  • MySHSMD
  • © 2024 by the American Hospital Association. All rights reserved.
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Terms of Use
Noncommercial use of original content on www.aha.org is granted to AHA Institutional Members, their employees and State, Regional and Metro Hospital Associations unless otherwise indicated. AHA does not claim ownership of any content, including content incorporated by permission into AHA produced materials, created by any third party and cannot grant permission to use, distribute or otherwise reproduce such third party content. Request permission to reproduce AHA content.