A New Imperative: Consumer Expectations on Diversity, Equity and Inclusion in Health Care

View the SHSMD webinar recording

Live Webinar: August 26, 2021

A New Imperative: Consumer Expectations on Diversity, Equity and Inclusion in Health Care

More than half of consumers believe that health care organizations should play a role in inclusion and diversity. In our recent Humanizing Brand Experience research, we asked consumers what they want and expect when it comes to diversity, equity, inclusion, and belonging in health care. Join this webinar to better understand what consumers need and what brands both in health care and outside of it can do to better engage with people on these critical topics.

This new Monigle and SHSMD/AHA partnership brings data to guide strategy and tactics through the Humanizing Brand Experience Vol 4 report. The report is a comprehensive and clear pre-post COVID-19 view of consumer, brand and experience needs in health care. Informed by more than 30,000 consumers and with rankings of more than 200+ brands across the country, download the report today!