How to Create a Culture of Excellence with Reputation Management and Transparency

Members and Nonmembers:

View the SHSMD Education Recorded Webinar
 

In today's competitive health care market, it can be difficult to implement and socialize a reputation management and transparency initiative across an entire enterprise health care organization. Tenet Health shares the main drivers that helped the organization successfully launch this initiative starting with a soft roll out to expanding across all 20 markets then implementing a provider honor roll to benchmark performance.

In this interactive 60-minute webinar, Tenet Health and Binary Fountain will discuss:

• Best practices for scaling a transparency and reputation management program
• How to gain provider buy-in and socialize provider feedback
• Managing patient feedback at scale across markets
• How to create a culture of excellence with a provider honor roll
• Benchmarking provider and facility performance across an entire system
• And more!

* SHSMD U Sponsored Webcasts are educational offerings brought to you directly by and with support from paid sponsors. The content is educational in nature relevant to the SHSMD membership, and has been selected by the sponsor. The opinions expressed are those of the presenter and do not necessarily state or reflect the views of SHSMD or the AHA.