Mobile: The Just-in-Time Patient Educator
The Children's Specialty Care Center of St. Louis Children's Hospital had three communication challenges: (1) reaching parents prior to surgeries and procedures, (2) preparing the family and patient for the before- and after-care, and (3) keeping parents updated during surgery and recovery. Creating a mobile SurgeryConnect app was the answer. Learn how SurgeryConnect was designed — from conception to release — to solve the center's challenges while nurturing a "connection"with patients and families, and also producing a positive ROI.
Members, to view this protected content, log in above.
Related Resources
Presentation Resource
The speakers will discuss the design of a next-generation ambulatory care network that sustainably integrates services across the system and deploys…
Presentation Resource
This session will help you learn where your organization is on a consumerist journey and how to position the organization for success in this new…
Magazine & Journal Articles
The University of Vermont Medical Center (UVMMC) addresses a facility issue through "design sprint," which incorporates such concepts as "creating…
Presentation Resource
Patient access is a fundamental strategy that is vital for a healthcare system's success in both a volume and value based world. It is the core…
Presentation Resource
After a diagnosis of breast cancer, individuals are faced with several life-changing decisions about how to navigate treatment decisions, which are…