Change Management
Definition: Make meaningful connections between unrelated elements. Example: Connect the health needs of a population to appropriate care services; forecast the impact on operational resources and financial implications.
Relates to: Be Nimble to Exceed the Rate of Change
Definition: Work out of comfort zone; spontaneously play out an idea to problem solve and collaborate. Example: Act out what a prospective patient sees and thinks when visiting the health system’s website.
Relates to: Tell Stories. Create Experiences
Definition: Engage a group of people to understand their common objectives and help them to plan how to achieve these objectives; remain "neutral" yet supportive in the discussion. Example: Develop structured strategic activities and lead a group through them.
Relates to: Integrate and Co-Create
Definition: Organize individuals with multiple viewpoints who agree to support an issue of shared interest, leading to productive action. Example: Identify common objectives to align strategy, physicians, and IT in creating a clinical technology roadmap.
Relates to: Integrate and Co-Create
Definition: Translate numerical and qualitative information into visual form for rapid comprehension and comparison.
Relates to: Generate Data-Driven Insight
DEVELOPMENT SUGGESTIONS
Definition: Communicate with candor, consistency, honesty, and authenticity; behave in a way that is predictable; be inclusive.
Relates to: Integrate and Co-Create
DEVELOPMENT SUGGESTIONS
Definition: Be reflective and intentional, incorporating relevant input and data for the best possible outcome.
Relates to: Tell Stories. Create Experiences
DEVELOPMENT SUGGESTIONS
Definition: Be aware of own biases; allow concepts to develop; seek to understand before passing judgment.
Relates to: Integrate and Co-Create
DEVELOPMENT SUGGESTIONS
Definition: Be comfortable with ambiguity; recognize that developing new ideas involves uncertainty; analyze and acknowledge risk, attempt mitigate it, and continue to move forward.
Relates to: Be Nimble to Exceed the Rate of Change
DEVELOPMENT SUGGESTIONS
Definition: Foster a reputation for sharing knowledge; be resourceful and proactively assist others to solve problems; connect others with available resources.
Relates to: Erase Boundaries of Business
DEVELOPMENT SUGGESTIONS