NCH Takes Bariatric Teen Info Sessions Online
The adolescent bariatric surgery program at Nationwide Children’s Hospital identified a bottleneck. Inconvenient in-person information sessions limited the number of potential surgical patients attending. A key step in the surgical process, the information session educates potential patients and their families about surgical options. It also helps qualify a teen as a potential candidate. Finally, insurance providers require participation in an information session before covering these surgeries. By adding an online option, our team was able to solve an operational inefficiency while simultaneously increasing the program’s patient volumes and expanding its geographic reach.
Members, to view this protected content, log in above.
Related Resources
Presentation Resource
This panel will provide insights on what makes for compelling engagement content, strategies for capturing and creating that content, tactics for…
Magazine & Journal Articles
St. Luke Health System turned its outdated online brochure into a dynamic website that drives engagement and empowers patients. Healthcare consumers…
Magazine & Journal Articles
As healthcare strategists, we can no longer focus most of our resources on simply growing inpatient volume. Instead, we need to broaden our focus to…
Magazine & Journal Articles
Today, many people in the hospital industry are trying to "think different" about healthcare. How can we use technology to redesign the way people…
Magazine & Journal Articles
Customer relationship management (CRM) is a hot topic in healthcare marketing. From conferences to webinars to white papers, everyone seems to be…
Presentation Resource
Learn how SurgeryConnect was designed — from conception to release — to solve the center's challenges while nurturing a "connection"with patients and…