Novel Coronavirus (SARS-CoV-2/COVID-19)
Listen to this session to learn how COVID-19 has shaped consumer expectations, how providers and payers can use segmentation and mindsets to redesign activation, engagement and retention, and examples of using mindsets and segmentation to adjust engagement and design.
In this webinar, we will present a case study of Ohio Gastroenterology detailing how they were able to harness the power of analytics and automation to rebuild clinic volumes to 91% in the first 15 days of reopening post-COVID. We’ll discuss identifying the right analytics for your practice, how to…
Learn about how strategic planners at Jefferson health played a key role during the initial crisis phase of the pandemic and are now providing critical insights using analytics, scenarios, forecasting tools to develop a roadmap for recovery and change.
Resource
Crisis Communications for Hospitals and Health Systems: A SHSMD Resource Digest
Stream
SHSMD Annual Conference Sessions | Crisis Communications
This discussion with Justin Bhandari, VP Operations at post-acute care partner organization MPAC Healthcare, will cover the ways the MPAC leadership team has adjusted in response to the coronavirus pandemic.
Hear what consumers in a recent national survey had to say about their concerns of returning to health care providers for care and what their expectations are of us to ease those concerns.
Learning Objectives
Join this session to learn how COVID-19 has shaped consumer expectations, how providers and payers can use segmentation and mindsets to redesign activation, engagement and retention, and examples of using mindsets and segmentation to adjust engagement and design.
A collection of resources for emerging from the COVID-19 pandemic, addressing the new issues for health care strategists.
Panelists from Michigan Medicine discussed what they've learned the past couple months, how they're thinking differently & what the new "normal" might look like.
Supporting documents/resources:
Strategic Planning
5 Strategies to Manage Surge of Coronavirus Patients
How Coronavirus Sparked Industry Collaboration, Team-Based Care